GDS Distribution

Amadeus - Galileo/Apollo - Sabre - Worldspan

GDS stands for Global Distribution Systems and is a must-have marketing tool for all hotels. It works by sending a digital brochure to hundreds of thousands of Travel Agencies across the world. Connected directly through our Central Reservation System to all four GDS, your property will reach maximum distribution in all Travel Agencies.

IDS Distribution

Reach online booking engines through the DHISCO Switch

Offering our hotels connectivity through our Central Reservations System to hundreds of small travel websites, this is an essential marketing tool creating great online exposure for the hotel while reaching the growing number of travel websites providing real-time reservation capabilities for travellers booking online.

Consortia Programmes Support

Guiding you through the bidding process

A Consortium is a group of travel agencies/companies who have banded together, allowing them to share their individual facilities and add an additional dimension to their size and density. Travelbook offers its affiliated hotels the opportunity to participate in such programs to increase their corporate presence.

Corporate RFPs

Negotiate and respond to multiple RFPs with one set of data

Responding to RFPs is a great way of creating additional business for a hotel. At Travelbook, we offer a web-based service that gives properties the chance to respond to multiple RFPs without needing to re-enter data, simplifying the process.

Reputation Management

Maintain and manage your property’s reputation

Managing your reputation can increase your ranking worldwide. Many travellers will first scan through websites to read reviews from other guests before booking a hotel or a holiday. By replying to reviews in a constructive and service-oriented way, you can mitigate the effect of a negative review, show potential guests that you are customer-focused, and eventually help them decide to book your property.

Meta Searches

Increase your hotel’s visibility in search engine rankings

Meta searches are beneficial to hotels in several ways, first by presenting the hotel’s own booking engine in guest searches, and second, by displaying current rates of many hotels in any given destination, making it convenient for users to find the best deal.

Global Exhibitions

Join us at Tourism Exhibitions worldwide

We welcome our hoteliers to join us at exhibitions where we have a stand to promote their hotel/s, host their meetings, and encourage the growth of their business.

Survey Management Platform

Design unlimited custom surveys

We receive all your guests' details via the reporting tool of your PMS. The surveys only need to be set up once and are sent automatically. The surveys are fully customisable. You can edit the colours, branding and text within the surveys. They are also fully translatable so they can be sent in all the available languages. Whenever a guest responds via a QR code feedback or survey, you will be notified straight away so you can respond in real time.

ClickHint AI Responses

The 1st review assistant for hotels

The reviews are analysed and the responses match the content. If the review is regarding the room, the automated suggestions will be relevant to the topic. It supports signatures and other brand response templates so all reviews are personalised.

Central Reservation System (CRS)

Streamlined electronic distribution

Our state-of-the-art CRS with GDS connectivity, channel manager, Booking Engine, and call center app means electronic distribution management has never been easier or more effective.

Channel Manager with Global Agreements

Maximising online room inventory

Our Channel Manager's innovative technology leads in online room inventory and rate management with 2-way XML connections to top booking sites globally.

Central Reservation Office (CRO)

Complete back-office solutions

Our CRO provides a comprehensive back-office solution for all-sized hotels, including customisable email templates for pre-arrival information.

Dedicated Revenue Architect

Optimising revenue strategies

Our dedicated Revenue Architects streamline communication between the hotel property and The Travelbook Group, optimising your revenue strategies.

Reservation Support

7 days a week top-tier support

Our top-tier reservation team provides support for reservation issues 7-days a week, ensuring smooth and seamless guest experiences.

Commission Processing

Efficient commission management

Our solution simplifies commission management, consolidating invoices into one monthly invoice for ease of processing.

Deliver Back Lost & Found

A smooth experience for both travellers and businesses.

Deliverback helps businesses like hotels and airports return lost items to travellers. It manages communication, shipping, and tracking, making the return process fast, secure, and hassle-free for both sides.

Custom Built Website

Tailor-made to promote your property

Take advantage of having a custom-built website that is tailor-made to promote the best parts of your property. We offer free websites/ Hosting/Maintenance because we understand how important it is for hotels to market themselves in a way that stands out.

Hotel/Hotel Group Booking Engine

Allow guests to easily book online

The booking engine centralizes all your website bookings into one system and allows you to offer unique promotions to your website visitors. Its integrated OTA comparison tool displays rates sold on other channels and helps guests book directly with you.

Mobile Application

Showcase your property on the go

Our mobile app allows guests to download and view hotel menus, room information, contact details, gallery, and other important details directly on iOS and Android devices.

OTA Comparison Tool

Convert website lookers into bookers

Our OTA rate comparison tool displays the rate from your official website alongside the rate being sold on OTAs, proving there’s no need to leave your website to get the best rate.

B2C Platform

Unravel Hidden Treasures

Travelbook Hotels holistic service portfolio incorporates all aspects for a lasting partnership with our affiliated hotels. The B2C Platform is used by any consumer to make a booking with preferred rates for all Travelbook affiliated hotels directly without having to rely on Third-party platforms. Every hotel needs to increase its direct bookings through the hotel's branded website or through the Travelbook hotels B2C platform for a healthier distribution.

B2B Platform

The B2B Club for Travel Agents and Companies.

Travelbook uses a state-of-the-art hotel booking engine for Travel Agents and Corporate Organisations and provide negotiated or dynamic rates that can be viewed and booked by the affiliated network of these agents with incentive commissions.This Platform is trusted by thousands of Agents Globally and generates bookings to all Travelbook hotels.

Smoothie

Smoothie is an AI-powered marketing platform designed specifically for hotels to boost their direct bookings without relying on expensive marketing agencies or third-party OTAs. Acting as your hotel’s personal AI marketing manager, Smoothie automates ad campaigns using advanced audience and keyword research, retargets website visitors, and tracks booking performance in real time. The platform is easy to set up through a quick onboarding call, after which it operates 24/7 to drive traffic and secure bookings, helping hotels build stronger customer loyalty and take control of their online presence.

Rate Shopping Tool

Compare rates with your direct competitors

The Travelbook Group Rate Shopping Tool uses advanced business intelligence to help our hotels raise their profits. It provides the information you need to compare rates across platforms with your competitors and create reports that display this information.

Intelligence Reports

Track your property’s progress

Our reports offer monthly, year-to-date, and full-year comparisons, helping you track revenue, ADR, number of bookings, Length of stay and most importantly the source of booking to achieve healthy distribution and other essential metrics—giving you invaluable insights to increase revenue.

Key Performance Indicator (KPI)

Discover your key performance timeline

Track lead times from booking to arrival date, and use smart promotions based on these insights to increase bookings.

Reservation Reporting

Direct line to our reservation team

Report booking issues or no-shows using a simple form, with all submissions going to The Travelbook Reservations Support Team for further action.

Guest Messaging

Respond across 3 major channels

Our system consolidates messages from Booking.com, Expedia, and Agoda, so you can easily manage guest requests and respond efficiently.